How Thorough Is Your Cleaning Company?
Do you often find yourself doubting the efforts of your cleaning company?
For instance, have you ever walked into the office or workplace to find a layer of dust on desks? Maybe you noticed the desk phones hadn’t been wiped, or found food scraps still in the sink.
And you know for a fact that the cleaners were most definitely in the night before. This is when doubts begin to creep in. It makes you question if there are other areas that aren’t being cleaned properly.
We can even go as far as to say you start inspecting other areas of your workplace just to double check. So what’s the underlying problem here? Is it incompetent cleaners? Were they cheaper — “You get what you pay for”?
Or, was it for the fact that there was no clear indication of the cleaning standards they provide?
You just assumed, one size-fits all should cover the lot right? This is where most cleaning companies fall short. They may offer you a one-size-fits-all solution that’s 25% cheaper than the rest of the market, but do you really know what you’re getting?
Whether it’s a simple routine clean 5 days a week or specialised cleaning tasks such as carpet steaming, window cleaning or high touch point sanitisation (COVID-19 measures), here’s how Codee Cleaning defines its standards and what it means for your business.
A snippet of Codee Cleaning’s Standards & Definitions
Here’s an example of our standards and their definition of clean that we provide to our clients.
It includes examples of both routine and specialised cleaning tasks.
Different work site, different standards — no 2 are the same
The word ‘clean’ is very subjective. Everyone has their own version of what they define as ‘clean’. The same concept applies for a business. A hospital may require far more specialised cleaning tasks than that of an office building, or a restaurant compared to a public library.
What is defined in the standard for one site can differ from another and this is why in most cases, a one size fits all solution simply doesn’t cut it. This is why Codee Cleaning provides customisable cleaning programs that are catered to site-specific needs and standards.
A representative from our management team will conduct a guided walkthrough of the worksite while devising a cleaning program, giving recommendations and noting down special client requests. A finalised checklist will be presented to the client along with clearly defined Cleaning Standards that meet OHS laws and regulations.
Next, we implement it.
Does your current cleaning company meet your standards?
It’s safe to say, if you’re walking into your office or workplace and discovering uncleaned areas, your standards are not being met.
This begs to ask the question, how does a cleaning company maintain standards? What measures and systems have been put in place to ensure that they are held accountable for the quality of their work?
To help maintain a high standard of cleanliness that satisfies site-specific standards on a daily basis, all our cleaners are provided with a checklist that illustrates what cleaning duties need to be done, as well as a follow-up check by a site supervisor to ensure all standards are met.
We’d be happy to share an example of the checklist our cleaners use every day, drop us an email and we’ll send it to you.